Airbnb was a new concept of hospitality service that blended old demand for accommodation with new trends, online solutions, and today’s limited budgets. Its platform harbors at least 3,000,000 lodging entries across 65,000 cities and 191 countries. In 2016 only, there were 80 million guests who received housing thanks to this company. However, one of its hosts dented the brand with a booking cancellation made through a racist comment.
Airbnb Host Sent His Racist Comment to Cancel the Reservation Only Minutes Before Client Reached Location
Tami Barker posted a lovely mountain cabin on Airbnb. The location of the accommodation is in Big Bear, California. The 26-year-old law clerk, Dyne Suh, decided to book a weekend over there for a ski adventure with her friends. However, she didn’t expect the owner to serve her with a racist comment.
Tami Barker ended up canceling Suh’s booking. However, the man took this drastic decision within minutes before the client reached the cabin. He announced the news through a text message that said that he would never rent his property to her.
“One word says it all. Asian.”
As a consequence, Tami Barker was the first Airbnb host that has ever received a fine over charges of racial discrimination. The penalty is in legal terms as the company has just signed this year a landmark agreement with the California Department of Fair Employment and Housing. The official document enables the Californian watchdog to take the necessary measures in case an Airbnb host shows signs of a racial bias nature.
The Landlord Was Banished from Airbnb Platform and Has to Attend Asian American Lectures
Soon after the host canceled the reservation, Suh decided to film a video despite her shock. In this material, she explained the difficult situation the Airbnb host put her. Soon after this footage appeared online, the company took action and started an investigation. As a result, Barker was banned from the website.
However, DFEH department carried out a second investigation that was only concluded last week. As a consequence, the host has to take Asian American courses and cover a $5,000 penalty.
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